Refund Policy

Last updated: January 1, 2025

We want you to be completely satisfied with your Hemp Ultimate purchase. If you are not happy for any reason, we offer a 30-day money-back guarantee.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. You have 30 days from the date of purchase to initiate a return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Non-Returnable Items

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your item, contact us at support@hempultimate.org.

Contact Us

To initiate a return or for any questions, please email support@hempultimate.org.